Terms of service

Overview

These Terms and Conditions and any policies referenced herein (the “Terms” or “Terms and Conditions”) describe your rights and responsibilities when using the Service. Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability. By visiting, using, or interacting with the Service, you agree to be bound by these Terms and our Privacy Policy [link]. If you do not agree to these Terms or the Privacy Policy, please do not use or access the Service.


Article 1 - Access and Account

By agreeing to these Terms, you represent that you are at least the legal adult age in your state or province of residence and that you consent to allow any of your minor dependents to use the Service on devices you own, purchase, or manage.

To use the Service, including to access or browse our online store or purchase any goods or services we offer, you may be required to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is true, current, and complete, and that you have all rights necessary to provide such information.

You are responsible for maintaining the security of your account credentials and all account activity. You must not transfer, sell, assign, or authorize your account to any other person.


Article 2 - Our Goods

We strive to accurately display our goods and services in our online store. However, note that the color or appearance of goods may differ from what you see on your screen due to the type of device you use to access the store and its settings and configurations.

We do not guarantee that the appearance or quality of any goods or services will meet your expectations, nor that they will be identical to descriptions or representations in our online store.

We may change all product descriptions at any time without notice. We reserve the right to discontinue any item at any time and, in certain cases, limit the quantity of any item we provide to any person, geographic region, or jurisdiction.


Article 3 - Orders

Submitting an order constitutes an offer to purchase. VRAXIONX reserves the right to accept or decline your order for any reason. Your order is not accepted until VRAXIONX confirms acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submission, as we may be unable to fulfill cancellation requests after the order is accepted. If we do not accept, modify, or cancel your order, we will attempt to notify you via the email, billing address, and/or phone number provided at checkout.

Goods you purchase may be returned or exchanged only in accordance with our Refund Policy [link].

Your purchase is for your personal or household use only and may not be used for commercial resale or export.


Article 4 - Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged for goods or services will be the valid price at the time the order is placed and will be listed in your order confirmation email. Unless otherwise stated, published prices do not include tax, shipping, handling, duties, or import fees.

Prices published in our online store may differ from those offered in physical stores, other online stores, or third-party stores. We may periodically offer promotional activities that affect pricing, governed by specific terms and conditions outside these Terms. If there is a conflict between the promotional terms and these Terms, the promotional terms prevail.

You agree to provide up-to-date, complete, and accurate purchase, payment, and account information for all purchases in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, to facilitate completion of your transactions and communications as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are fully authorized to use the credit card for purchases, (iii) the charges will be paid by your credit card company, and (iv) you will pay the charges you incur at the posted prices, including shipping and handling and all applicable taxes (if any).


Article 5 - Shipping and Delivery

We are not responsible for shipping and delivery delays. All delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once goods are delivered to the carrier, ownership and risk of loss transfer to you.


Article 6 - Intellectual Property

Our Service, including all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio and their design, selection, and arrangement, are owned by VRAXIONX, its affiliates, or licensors and are protected by United States and foreign intellectual property laws.

This section only allows you to use the Service for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, perform, republish, download, store, or transmit any data from the Service without our prior written consent. Except as expressly provided herein, nothing in these Terms grants you or should be construed as granting you any license or other rights to use VRAXIONX, Shopify, or any third party’s patents, trademarks, copyrights, or other intellectual property. Unauthorized use of the Service may violate IP laws. VRAXIONX reserves all rights not expressly granted herein.

VRAXIONX’s name, logos, product and service names, designs, and slogans are trademarks of VRAXIONX or its affiliates or licensors. You may not use such trademarks without VRAXIONX’s prior written permission. Shopify’s name, logos, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans are the trademarks of their respective owners.


Article 7 - Optional Tools

As part of the Service, you may gain access to customer tools provided by third parties. We do not monitor or control these tools. You acknowledge that access to such tools is provided “as is” and “where available,” without any warranties or guarantees, and without endorsement. We are not responsible for any liabilities arising from your use of optional third-party tools. Your use of such tools is at your own risk, and you should ensure you are familiar with and agree to the terms offered by the third-party vendors.

We may also introduce new features or tools in the future, which will be considered part of the Service and governed by these Terms.


Article 8 - Third-Party Links

The Service may include information and links to websites or content provided by third parties. We do not review or evaluate third-party materials or the accuracy of their content. If you choose to leave the Service to access third-party materials or websites, you do so at your own risk. We are not responsible for any damage or loss arising from access to third-party websites or purchases of goods, services, resources, or content from those websites. Always review third-party policies and practices before engaging in transactions.


Article 9 - Relationship with Shopify

[Note to merchant: This clause accurately describes the Shopify relationship; please do not remove or modify.] VRAXIONX is powered by Shopify to provide the Service. However, any sales and purchases you make in our store are directly with VRAXIONX. Using the Service confirms your acknowledgement and agreement that Shopify is not responsible for any aspect of your purchases with VRAXIONX, including any injuries, damages, or losses arising from buying goods and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with VRAXIONX.


Article 10 - Privacy Policy

All personal information collected through the Service is governed by our Privacy Policy (see here [link]); certain personal data may also be subject to Shopify’s Privacy Policy (see here). Using the Service confirms that you have read this Privacy Policy.

Because the Service is hosted by Shopify, Shopify will collect and process personal information about your access and use of the Service to provide and improve the Service. Information you submit to the Service will be transferred to Shopify and to third parties (which may be located outside your country/region) to provide the Service. Please see our Privacy Policy [link] to learn how we, Shopify, and our partners use your information.


Article 11 - Feedback

You also represent and warrant: (i) all Feedback and all necessary rights to it belong to you; (ii) you have disclosed any compensation or rewards received for submitting Feedback; and (iii) your Feedback will comply with these Terms. We have no obligation (now or in the future) to keep Feedback confidential, to compensate you for Feedback, or to respond to Feedback.

We may, at our sole discretion (but have no obligation), monitor, edit, or remove Feedback that is deemed illegal, offensive, threatening, defamatory, libelous, obscene, or other content that infringes any party’s intellectual property rights or these Terms.

You agree that your Feedback will not infringe any third party rights, including copyrights, trademarks, privacy, personality rights, or other proprietary rights. You also agree that your Feedback will not contain defamatory or illegal, abusive, or obscene content, nor contain any computer viruses or other malicious software that could affect this Service or any related site. You may not use a false email address, misrepresent yourself, or other means to mislead us or the source of Feedback. You are solely responsible for the Feedback you provide and its accuracy. We are not responsible for any Feedback posted by you or any third party.


Article 12 - Errors, Inaccuracies, and Omissions

Information in this Service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and stock availability. If any information is inaccurate, we reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information or cancel orders at any time without prior notice (including after you have submitted an order).


Article 13 - Prohibited Uses

You may only access and use the Service for lawful purposes. You may not access or use the Service for any of the following purposes: (a) any illegal or malicious purpose; (b) violation of any international, federal, state, or local laws, rules, or regulations; © infringement of or violation of our or others’ intellectual property rights; (d) harassment, abuse, insult, harm, defamation, disparagement, intimidation, or harming our employees or others; (e) transmission of false or misleading information; (f) transmitting, knowingly receiving, uploading, downloading, or using any data not in compliance with these Terms; (g) transmission or solicitation of any advertising or promotional material, including spam, chain letters, or any other form of solicitation; (h) impersonation or attempt to impersonate any other person or entity; or (i) engaging in any other conduct that restricts or prevents others from using or enjoying the Service, or that we determine could harm VRAXIONX, Shopify, or Service users.

Additionally, you agree not to: (a) upload or transmit viruses or other malicious code; (b) reproduce, copy, plagiarize, extract, sell, or exploit any portion of the Service; © collect or track others’ personal information; (d) engage in spamming, phishing, URL hijacking, or impersonation; (e) use any robots, spiders, crawlers, data harvesting tools, automated devices or programs, AI tools (e.g., agent-based AI), or any automatic or manual means to access the Service; or (f) interfere, bypass, or circumvent any security or access controls or measures used to restrict access to the Service. If we determine you have violated any part of this section, we reserve the right to suspend, disable, or terminate your account without notice.


Article 14 - Agency

14.1 If you use, permit, enable, or induce the deployment of an agent to access, use, or interact with any part of the Service, this section applies (the “Agency Terms”). “Agent” means any software or service acting on behalf of a person or entity, or under its instructions, without direct supervision, to perform actions on a person’s device.

14.2 No agent may access, use, or interact with the Service unless it identifies itself, and must operate in strict accordance with 14.4 below. If we require an agent to avoid accessing, using, or interacting with the Service, no agent may access, use, or interact with the Service.

14.3 We may limit (including by technical means) how and whether any agent may access, use, and interact with the Service.

14.4 An agent must: (i) identify itself in all HTTP/HTTPS requests and disclose the agent name by including “Agent/[agent name]” in the user-agent string; (ii) not conceal or misrepresent that access, use, or interaction is coming from an agent, e.g., by mimicking human behavior or interactions, or by completing or circumventing CAPTCHA or other measures to distinguish human from computer usage; (iii) truthfully respond to any questions or prompts about whether the interaction is from a human or computer; (iv) not bypass or circumvent any measures intended to block, restrict, modify, or control how the agent accesses, uses, or interacts with the Service.


Article 15 - Termination

We may terminate this Agreement or your access to the Service (or any part) at any time without notice, and you remain responsible for all amounts due up to the termination date (including that day). The following provisions will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive termination.


Article 16 - Disclaimers

The Service is for general reference only. We do not guarantee accuracy, completeness, or usefulness. The Service and goods are provided “as is” and “as available,” without warranties. Use is at your own risk. Some jurisdictions may limit the exclusion of implied warranties.


Article 17 - Limitation of Liability

To the maximum extent permitted by law, VRAXIONX, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or Shopify and its affiliates, are not liable for any damages arising from your use of any service or purchase of any goods, or any other claims related to your use of the Service or any content (or goods) provided through the Service. This includes, but is not limited to, any errors or omissions in any content, or any loss of profits, revenue, savings, data, replacement costs, or any special, incidental, indirect, or consequential damages of any kind, whether based on contract, tort, strict liability, or otherwise, even if advised of the possibility of such damages.


Article 18 - Indemnification

You agree to indemnify, defend, and hold harmless VRAXIONX, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims (including reasonable attorneys’ fees) arising from or related to: (1) your breach of these Terms or any incorporated documents; (2) your violation of any law or infringement of third-party rights; or (3) your access to or use of the Service. We will notify you of any such claims, but failure to notify does not excuse your obligation, except where you suffer substantial harm. We may control the defense and settlement of such claims (including selecting lawyers), with costs borne by you, but we will not settle any non-monetary obligations without your consent. You must cooperate in the defense of indemnity claims.


Article 19 - Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by law. Any unenforceable portion shall be deemed severed from these Terms.


Article 20 - Waiver; Entire Agreement

Our failure or delay in exercising any right or provision of these Terms does not waive such right or provision. These Terms and any policies or rules published on the website related to the Service constitute the entire agreement between you and us and supersede prior or contemporaneous proposals or communications, whether oral or written. No ambiguity in these Terms shall be construed against the drafter.


Article 21 - Assignment

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms and our rights and obligations without notice or consent.


Article 22 - Governing Law

These Terms and any separate agreements governing your access to the Service shall be governed by the laws of the jurisdiction where VRAXIONX’s headquarters are located, and disputes shall be resolved in courts of that jurisdiction.


Article 23 - Titles

Section titles are for convenience only and shall not affect the interpretation of these Terms.


Article 24 - Changes to the Terms

You can review the current version on this page at any time. We may update, modify, or replace any part of these Terms at our discretion. Major changes will be announced as required by law. Your continued use of the Service after the effective date of changes means you accept the updated Terms.


Article 25 - Contact Information

If you have any questions about these Terms, please email info@vraxionyx-group.com.

Our contact details are:

  • Vraxionyx Group Limited
  • info@vraxionyx-group.com
  • Office 3906, 39th The Center 99 Queen's Road Central Central Hong Kong
  • 80152702
  • +447781601790